Salt Lake City homeowners offered service line repair plans

Home emergency repair service provider HomeServe USA and the Salt Lake City Department of Public Utilities have launched a new programme to offer optional exterior sewer line, water service line and in-home plumbing repair services to more than 72,000 households in Salt Lake City and the surrounding Salt Lake County.

In future, the company’s mailings will include water service line coverage and interior plumbing and drainage coverage as the programme is expanded to all the communities served by the Salt Lake City Department of Public Utilities both inside the city and in the surrounding county.

HomeServe USA CEO Tom Rusin said that many homeowners are not aware of their responsibilities when it comes to home emergencies like a leak in the water line on their property or a problem with the sewer line.

"It’s important that homeowners understand where their responsibilities lie so they don’t get stuck with an expensive repair bill they can’t afford. Our protection plans take away that worry by providing homeowners with coverage for the cost of repairs and a pre-vetted, local contractor to make the repair," Rusin added.

HomeServe customers have access to a Repair Hotline that is staffed and available 24 hours a day, 365 days a year to bring local, licensed and insured Salt Lake City area contractors right to their home for repairs.

HomeServe’s sewer line protection plan that is being offered to homeowners within Salt Lake City is priced at $6.99 a month.

Salt Lake City Department of Public Utilities director Jeff Niermeyer said that working with HomeServe has enabled it to provide a much-needed service to Salt Lake City homeowners.

"Salt Lake City residents, and eventually all Salt Lake County residents that the DPU serves, will have the option to purchase protection from the cost and inconvenience of these types of home emergencies," Niermeyer added.