Neptune introduces online water usage tool


Neptune Technology Group has launched an online tool, MyWaterToronto, for the city in Ontario, Canada.

MyWaterToronto allows users to view their water use information on their computer or mobile screens.

The online tool is based on the company's N_SIGHT IQ Intelligent Data and Analytics platform and uses its Connected Utility Partnership Programme (CUPP) interfaces.

The tool enables Neptune's IQ platform to organise, process and analyse more than 2.2 million water meter readings each day.

Toronto Water general manager Lou Di Gironimo said: "MyWaterToronto is an important new tool that will help us to provide better customer service to residents and businesses in Toronto.

"We are helping customers detect leaks more quickly, and giving them the power to make informed decisions about their water use, which will help encourage water conservation."

"By allowing customers to access their water use information anytime, anywhere, we are helping them to detect leaks more quickly, and giving them the power to make informed decisions about their water use, which will help to encourage water conservation."

MyWaterToronto provides information in graph or chart format to help users know their total and average water usage in a day, week, month, or year.

It also provides information on other details such as temperature and precipitation. This allows customers to understand the reason behind using more or less water during a specific time period.

Neptune Systems director of marketing John Sala said: "The city of Toronto had very specific and rigorous requirements to ensure that the customer web portal tightly integrated into their current customer facing web presence.

"Neptune's approach uses application programme interfaces (APIs) that enable the city of Toronto to build a user interface of its design on top of Neptune's powerful IQ platform."

The tool is a result of a six-year capital project between Toronto and Neptune Technology Group. The project saw the installation of automated water meters in over 470,000 homes and businesses across the city.

It features more than one billion water meter readings that allow users to view their water use data from 1 January 2015, up to the day before they log-on.