Welsh Water selects Infosys to manage IT infrastructure


Infosys, a provider of technology, outsourcing and next-generation services, has been selected by Welsh Water to manage IT infrastructure for up to 10 years.

This is claimed to be one of the largest IT deals in the UK water utility sector.

As part of this contract, Infosys will be responsible for setup, migration and execution of data centre facilities and services, managing critical network links and business applications, server and storage management, along with transforming and managing internal network communications and IP telephony services and infrastructure.

It also extends beyond operating core IT infrastructure to include managing essential projects in the IT ecosystem including virtualisation, operating system strategy, database platforms, etc.

For this project, Infosys will partner with Vodafone to deliver communications services over the infrastructure being managed.

Welsh Water is the sixth largest of the 10 water and sewerage companies in England and Wales.

It serves 1.4 million homes and businesses, three million people and supplies 828 million litres of water every day.


Welsh Water selected Infosys to undertake IT services because of its AiKiDo next generation services framework.

AiKiDo helps in a non-disruptive renewal and simplification of existing IT landscapes of clients; introduction of new IT offerings and business models in a dynamic business environment; and creating a culture of IT innovation in their organisations.

Welsh Water has invested £1.5bn in the last five years as part of its growth and transformation plans.

Infosys was selected following a two-year tendering process.