Hydro-Comp Water Utility Management Information Systems and Services
The Hydro-Comp group provides a unique combination of services and management information systems aimed at improving overall performance and efficiency of Water Utilities.
The group includes a development arm, EDAMS Technology.
The EDAMS range of systems seamlessly integrates commercial, operations, maintenance and planning functions together with a financial and telemetry system. This provides water utilities with a coherent enterprise management solution covering all core business functions leading up to the formulation of annual business plans.
Billing and customer services system
Hydro-Comp’s integrated commercial management system includes customer services, meter reading, meter maintenance, billing, receipting and revenue credit control management for all services managed by the utility such as water, sewer, water delivery, sewer removal and any other type of charges.
A special feature is the new EDAMS customer services module. The system can capture and process applications (new connections, disconnections, change of tenant), as well as complaints and notices (change of address). Users can create new applications or workflows and modify the processing of application processes to suit requirements.
Asset management (AM) systems and services
A comprehensive AM solution that includes the implementation of EDAMS-AM systems, capacity building and studies all carried out in line with the ISO 55000 family of standards for asset management. The main objective is to improve the utility’s level of service and business performance through adopting an integrated approach to monitoring, operating, maintaining, upgrading and disposing of assets cost-effectively.
Tasks include AM policy and levels of service, monitoring, evaluation and improvement, asset register/data management, commercial data management/rehabilitation, maintenance management and operations (monitoring and control). Other tasks performed are distribution/NRW management, asset management/rehabilitation planning, hydraulic modelling/optimisation and business planning.
Projects can be comprehensive or in part according to the client’s requirements. For example, a project can be limited to operations and maintenance.
Plant information management system
EDAMS water and effluent treatment plant information system seamlessly integrates all aspects of plant operations, maintenance, water quality management and asset management/rehabilitation planning.
Special features include plant maintenance hierarchy and navigation, as well as industry-specific templates and procedures able to handle all relevant plant activities. For example, investigations, inspections, operations (such as logs and meter reading) opening/closing of valves, repairs/outage management, and servicing (routine, preventive maintenance).
Environmental management system
The EDAMS-Environmental Management system is ideal for departments under the Ministry of Agriculture, Natural Resources and Environment. It manages geospatial information, time-series measurements, licenses, permits and applications, as well as water, ground and air quality data. Associated services address the collection, management and reporting of environmental data and the efficient operation of government environmental sectors.
The system was implemented as an integrated water resources management (IWRM) system, encompassing all relevant water-users at the Department of Water Development, Cyprus.
Integrated Quality Management (IQM)
EDAMS- IQM system is applicable for both water utilities and government environmental departments. It goes far beyond a standard laboratory management information system.
The system adds value to the utility’s quality monitoring programme, effectively dealing with the acquisition, management, monitoring, reporting and publishing of quality data.
The system brings all the functionality required for utility-wide implementation and constitutes a complete monitoring system covering potable air, water, wastewater and industrial effluent.
The Hydro-Comp Asset Management (AM) program
As a low-cost, low-risk AM solution for small to medium-sized water utilities, the Hydro-Comp AM Program provides technical assistance and the use of EDAMS AM Software through the Cloud to carry out effective AM for monitoring, operating, maintaining, upgrading and disposing of assets cost-effectively. Alongside this, it maintains a desired level of service and improving overall utility performance.
The AM Program is available in different packages depending on the proficiency reached by the utility. SILVER membership addresses the Technical Asset Register and GIS/network data management, GOLD membership introduces maintenance management, and PLATINUM provides operations and distribution/non-revenue water management. Additional systems and services include condition assessment, rehabilitation planning, network optimisation and business planning.
The Hydro-Comp AM Program has been implemented in South Eastern Europe (SEE) and is supported by the German Development Cooperation. Upon project completion in 2021, more than 100 public utilities in the SEE region, representing five million consumers, will be using the EDAMS-AM solutions on the Cloud.
The company’s successful implementation track record includes a multitude of projects ranging from the implementation of systems to turnkey projects covering systems, consulting services and support.
Funding for projects carried out varies from simple internal financing to backing by international agencies, such as the World Bank, MCC (Millennium Challenge), DBSA (SA), ADB, KfW (German), AFD (French), (DfID) (UK).
With more than 30 years in the water industry, Hydro-Comp understands the water utility business and applies its expertise to its solutions and systems.
Products and Services
EDAMS Maintenance Management System (MMS)
The improvement of productivity and efficiency of the maintenance function and the improvement of service delivery (less breakdown time) through the implementation of proper business procedures and workflow.
EDAMS LIMS – Quality Management Software
The main purpose of the system is to: (a) computerise the laboratories improving sample analysis and overall management, (b) monitor and effluent quality, (c) ensure procedural measures (d) produce reports for regulatory compliance and (e) improve quality and ensure quick emergency action in case of contamination.
EDAMS Billing & Customer Information System
EDAMS-B&CI is a fully functional consolidated commercial management system specifically designed to cater to the unique requirements of Utilities and Municipalities.
Hydro-Comp Asset Management Programme for Water Utilities
The Programme provides a low cost, low-risk AM solution for small to medium size Water Utilities; achieved through technical assistance and the use of EDAMS AM Software through the Cloud to carry out effective AM for monitoring, operating, maintaining, upgrading and disposing of assets cost-effectively, while maintaining a desired level of service, improving overall Utility performance.
EDAMS Plant Information Management System (PIMS)
An Industry specific Water and Effluent treatment Plant information system, addressing in a seamless and integrated manner all aspects of Plant Operations & Maintenance and Water Quality Management.
EDAMS Asset Management (AM) Software & Services – Water and Sanitation
A comprehensive AM solution for Utilities aimed at monitoring, operating, maintaining, upgrading, and disposing of assets cost-effectively with the main objective of improving the Utility’s level of service and business performance.
Hydro-Comp participated at the WATER TECH EXPO 2019 in Inter Expo Center, Sofia, Bulgaria from 6-8 March 2019.Read more
Hydro-Comp and GiZ (Deutsche Gesellschaft für Internationale Zusammenarbeit) launch the SEEAM program for Utilities in Albania and KosovoRead more
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